The Human Resources Administrative Assistant is an entry-level position that supports the Human Resources Department by answering and directing phone calls, providing phone support for employee self-service portal, and responding to basic HR inquiries. This position will also provide administrative support to the benefits team. The hours will be three days per Monday through Friday, 8:30 a.m. to 5:00 p.m., with a half hour lunch.
Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Answer HR Department phone line in a friendly and professional manner.
- Update employee attendance records in Time and Attendance System based on information gathered from phone call.
- Respond to employee inquiries about policy and procedure or refer to specific team or individual as appropriate.
- Respond to external customer inquiries or refer to specific team or individual as appropriate.
- Provide front line phone or in-person support for employee self-service portal.
- General administrative duties including: data entry, sorting and delivering mail and completing miscellaneous projects.
- Support wellness initiatives through supporting and participating in activities.
- Regular and reliable attendance in the office is required.
Qualifications
- High School Diploma or General Education Degree (GED) required.
Associates’ degree or course work in human resources or a related field preferred.
Six or more months of experience answering approximately 100 calls per day and simultaneously performing administrative tasks required.
- Experience creating and editing documents in Microsoft Office Suite.
- Prior experience working in a fast-paced environment with the ability to work with distractions.
- Strong organizational skills with a high level of attention to detail.
- Ability to work with confidential and sensitive information.
- Energetic with a high level of professionalism.
We are proud to be an Equal Opportunity Employer.
Company-paid background check required upon hire.